Frequently Asked Questions
Everything you need to know about your Falcon Pev experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific collection dimensions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Falcon Pev is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in over 80% of our seasonal collections.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team.